Return and cancellation policy
Here at mymoonlamp.co.uk, we strive to make every piece of lamp as precious and beautiful as the moment it commemorates. If your item has arrived damaged or has an error, please let us know immediately, we will arrange for replacement and cover the return postage. To get in touch with us concerning a return or cancellation, please contact firstname.lastname@example.org.
New and brand new items can be returned to photomoonlamp within 60 days of purchase. Please note that because all our personalized items are one-of-a-kind, those can not be returned.
The lamp creation process starts very shortly as we are working to deliver your order ASAP, so that all cancellations requests after ordering may be subject to a 50 percent restocking fee.
mymoonlamp.co.uk reserves the right to make any amendments to this policy at any time. Notifications of any changes will be published here. If you have any inquiries regarding this or any of our other policies, please Contact our Customer Service email@example.com.